Warranty Form & Parts Request

Phone:+1-800-985-3398 More Contact Info

RIDE Warranty form and Parts request

Thanks for your RIDE purchase! RIDE warranties are reserved for the original purchaser only. Make sure to keep a copy of your original purchase receipt or invoice (Proof of Purchase), in the unlikely event that you need warranty service. If the original Proof of Purchase cannot be provided on a warranty return, RIDE will use the manufacturing date as the start of the warranty period.

Items will be repaired or replaced if, upon inspection at an authorized Service Center by a RIDE Warranty Service Technician, they are found to be defective in materials or workmanship.

Return Product for warranty

We are unable to process warranty returns without a copy of the original Proof of Purchase showing the product is within the warranty time-frame and that you are the original purchaser.

Product Purchased from a Retailer

Product purchased from a retailer must be returned to the point of purchase. The dealer will then process the warranty with RIDE on your behalf.

BEFORE COMPLETING THE FORM BELOW PLEASE CLICK HERE TO REVIEW OUR FULL WARRANTY POLICY

Warranty Form

Consumer(Required)

Organization(Optional)

Phone(Required)

Email(Required)

Address(Required)

Unit/Apt(Optional)

Country(Required)

State(Required)

City(Required)

Zip / Postal Code(Required)

Product Name(Required)

Quantity(Required)

Product Category(Optional)

Product Size(Optional)

Serial Number(Optional)

Purchase Date(Required)

Purchase Location(Optional)

Order Number(Optional)

Problem description(Required)

Product Image(Required)

Please upload a clear photo of the product you are completing this warranty request for .

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Proof of purchase(Optional)

Please upload a clear proof of purchase image of the product you are completing this request for.

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No File Chosen