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Kibo (Shopatron) is the order processor for RIDE Snowboards.
This means, that after purchasing product from ridesnowboards.com you will receive email communication regarding order and shipment status from Kibo.
In addition to email communication, all returns are processed through Kibo. To initiate a return, cancel an order, or check order status log into your Kibo Account.
At any point in the order process you may be contacted by Kibo, RIDE Snowboards, or a Ride Snowboards retail fulfillment partner directly.