Structural cracks on the top sheet, base, core, edge, sidewall due to a manufacturing defect.
Delaminating of top sheet, base, sidewall, edge, tip and tail protectors due to a manufacturing defect.
Stripped, spinning or misaligned inserts. (Note: Inserts that are stripped due to improper mounting are not repairable, and are not considered a material flaw.)
Stitching, zippers, & Velcro tabs that are not a result of normal wear and tear.
Delaminating of boot sole due to a manufacturing defect.
Bending or breakage of Ride Binding baseplates and heelcups.
What is Not Covered
Any problem resulting from impact, misuse, abuse, or neglect. This includes but is not limited to rail and rock damage, cracked steel edges, etc..
Cosmetic issues including top sheet dents or chips, sun-faded graphics, and edge oxidation or rust.
Board damage resulting from improper mounting of bindings, including the use of incorrect mounting hardware, the mounting of non- Ride bindings or base dimples in the binding insert area as a result of improper mounting.
Damage caused by any modifications made outside of the Ride facility.
Boot damage from resting board steel edge on boot.
Normal wear and tear, i.e. boot laces.
All warranty returns must include a copy of the original Proof of Purchase from a Ride authorized dealer*. We are unable to process warranty returns without a copy of the original Proof of Purchase showing the product is within the warranty time-frame.
* ebay and similar sites are not authorized Ride dealers.