Ride Snowboards

Returning Product for Warranty

All warranty returns must include a copy of the original Proof of Purchase. We are unable to process warranty returns without a copy of the original Proof of Purchase showing the product is within the warranty time-frame.

Product Purchased from a Retailer

Product purchased from a retailer must be returned to the point of purchase. The retailer will then process the warranty with RIDE Snowboards on your behalf.

Product Purchased at ridesnowboards.com and Shipped Directly from RIDE Snowboards

If your online order was shipped directly from RIDE Snowboards, any warranty returns should be sent back to RIDE Snowboards directly.

Please contact RIDE Customer Service before returning your product.

Email: Customer Service

Phone: 800-985-3398

If you send in your warranty return without contacting RIDE Customer Service, we will be unable to process your warranty return.

Consumer is responsible for shipping charges to mail back warranty returns.

Once you have received an RMA # (Return Authorization number) from RIDE, ship all returns to:

RIDE Snowboards
ATTN: Warranty
4501 6th Avenue S
Seattle, WA 98108

*Exact product replacement depends on inventory availability.

Product Purchased at ridesnowboards.com and Shipped from a RIDE Snowboards Fulfillment Partner

If your online order was shipped from a RIDE retail fulfillment partner, all warranty-related inquiries will need to be directed to your order fulfiller. Our fulfillment partner will then process the warranty claim with us on your behalf.

Contact information for your order fulfiller can be found on your order packing slip and in your online account.

Consumer is responsible for shipping charges to mail back warranty returns.