The Fine Print

Additional Shipping Information

Holiday Shipping Schedule

Standard domestic ground ship orders placed after 9AM Pacific Time December 11th may not arrive before December 25th. To make sure that your order arrives before December 25th please consider using a Guaranteed Delivery date.

Order Processing

  • Orders placed before 10am PST Mon-Fri may ship same day, standard processing time is up to three (3) business days.
  • No weekend deliveries are available.
  • Ride Snowboards is unable to ship to PO Boxes.
  • Unless specified otherwise, all orders are shipped using standard ground service (3-7 business days).

Customers Outside the US

  • We do ship to US Military addresses through our US website, even if you are stationed internationally.
  • If you are outside the US, please make sure to select your appropriate Region from the bottom of this page to find out if our website offers online sales in your country.
  • If your country is not set up for online sales, please contact your local Dealer to place your order.

Order Fulfiller Contact Information

As soon as your order has been marked for fulfillment, you will be notified whether your order is being shipped by Ride Snowboards directly or by one of our retail fulfillment partners. Contact information for your order fulfiller is located on your corresponding order packing slip and in your Shopatron Account.

Please Note:

  • Estimated arrival dates are not guaranteed. Weather delays and other circumstances may impact delivery time.
  • For additional shipping-related questions, please contact Shopatron at (877) 412-7467

Order Tracking

Find out exactly where your stuff is.

At any time you may check order status in your Shopatron Account.

Your order tracking number will be sent to you via email after your order has shipped. Your tracking number is also available in your Shopatron Account.

Free Shipping Details

We offer free ground shipping on all orders.

Free Shipping Details:

  • Offer available in contiguous US only
  • Valid on all orders
  • Standard Ground shipping only
  • Excludes PO Boxes

Want it faster? See our express shipping rates below, and choose the express option at checkout.

Shipping Rates

Shipping rates are for orders purchased on

Ground Shipping Rates: All Ground Orders Ship FREE

Express Shipping Rates

In an effort to improve operations and become a better partner with you, we are implementing a new enterprise resource planning system (ERP). As a result, we are temporarily unable to offer express shipping and may experience some minor delays in order processing.

During this time, our Customer Service team will be available to accept your inquiries and orders. Please call our Customer Care team at 800-985-3398 and we will be happy to assist you.

We thank you for your continued support and patience during this transition.